At Prestige Shopping Co, we value our customers and strive to provide the best service possible. We understand that sometimes our customers may need to request a refund for their membership subscription. Therefore, we have developed the following refunds policy to ensure a fair and consistent process for all refund requests:
Refund Eligibility: Customers are eligible for a refund within 14 days of their initial purchase of the membership subscription.
Refund Requests: Customers may submit a refund request to our support team via email at firstname.lastname@example.org The refund request must include the customer’s full name, email address, and a reason for the refund request.
Refund Processing: Upon receipt of the refund request, we will review the customer’s eligibility for a refund. If the customer is eligible, we will process the refund within seven business days of receiving the request.
Refund Amount: The refund will be for the full amount of the initial purchase price of the membership subscription.
Refund Method: Refunds will be issued using the same payment method used for the initial purchase.
Subscription Cancellation: Upon refund processing, the customer’s membership subscription will be cancelled, and access to the Prestige Shopping Co application will be revoked.
Non-Refundable Fees: Any fees associated with third-party services or add-ons purchased through the Prestige Shopping Co application are non-refundable.
Please be advised that this refunds policy is only applicable to membership subscriptions purchased directly from Prestige Shopping Co. Refund requests for subscriptions purchased through third-party vendors or resellers will not be accepted.
If you require further clarification or have any concerns with regard to our refunds policy, please do not hesitate to contact us at email@example.com